LogoLalalengua

Privacy Policy for Lalalengua.com

Effective Date: September 29, 2025

This Privacy Policy describes how Lalalengua ("we," "us," or "our") collects, uses, and shares information about you when you use our language learning application and website (collectively, the "App"). By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

  • Account Information: Name, email address, password, and profile information
  • Learning Data: Vocabulary lists you create, study sessions, quiz responses, progress metrics, and learning preferences
  • User Content: Any content you submit, post, or share through the App, including custom vocabulary lists, comments, and collaborative content
  • Payment Information: If you subscribe to premium features, payment information is processed by our third-party payment processors (we do not store full credit card details)
  • Communications: When you contact us for support or provide feedback

1.2 Information Collected Automatically

When you use the App, we automatically collect certain information, including:

  • Usage Data: Information about how you interact with the App, including pages visited, features used, time spent, and navigation patterns
  • Device Information: Device type, operating system, browser type, IP address, and device identifiers
  • Learning Analytics: Data about your learning patterns, response times, accuracy rates, and adaptive algorithm performance metrics
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information and improve your experience

1.3 Information from Third Parties

If you choose to connect your account with third-party services (such as Google or other OAuth providers), we may receive information from those services, such as your name, email address, and profile information, in accordance with their authorization procedures.

2. How We Use Your Information

We use the information we collect to:

  • Provide and Improve the App: Deliver core functionality, personalize your learning experience, and develop new features
  • Adaptive Learning: Use adaptive learning algorithms to optimize your learning path and question difficulty
  • Account Management: Create and manage your account, authenticate your access, and provide customer support
  • Communications: Send you transactional emails (account verification, password resets), service updates, and promotional materials (which you can opt out of)
  • Analytics and Research: Analyze usage patterns to improve our algorithms, understand user behavior, and conduct educational research (in aggregated, anonymized form)
  • Security and Fraud Prevention: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with legal obligations and enforce our Terms of Use
  • Social Features: Enable social features like activity feeds, list sharing, and collaborative learning (when you opt in)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Your Consent

We share information when you explicitly authorize us to do so, such as when you share vocabulary lists publicly or participate in social features.

3.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers (database and infrastructure)
  • Payment processors for subscription billing
  • Email service providers for transactional and marketing communications
  • Analytics providers to help us understand App usage
  • Customer support tools

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.3 Educational Institutions

If you access the App through a school or educational institution, we may share relevant learning data with authorized administrators and teachers as part of the educational service. This data sharing is governed by agreements with the institution.

3.4 Legal Requirements

We may disclose information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Requests from law enforcement or government authorities
  • Protection of our rights, property, or safety, or that of our users or the public

3.5 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your options.

3.6 Aggregated and Anonymized Data

We may share aggregated or anonymized information that cannot reasonably be used to identify you, for research, marketing, or other purposes.

4. Children's Privacy (COPPA Compliance)

We are committed to protecting the privacy of children. The App may be used by children under 13 with verifiable parental consent as required by the Children's Online Privacy Protection Act (COPPA).

For users under 13:

  • We require parental consent before collecting personal information
  • Parents can review, modify, or delete their child's information by contacting us
  • We collect only information reasonably necessary for the child to use the App
  • Parents can revoke consent and request deletion of their child's information at any time

If you are a parent and believe we have collected information from your child without proper consent, please contact us immediately at tim.trenton177@gmail.com.

5. Your Privacy Rights and Choices

You have certain rights regarding your personal information:

5.1 Access and Portability

You can access most of your information through your account settings. You may request a copy of your data in a portable format.

5.2 Correction and Updates

You can update your account information, profile, and preferences at any time through the App settings.

5.3 Deletion

You can request deletion of your account and associated data by contacting us. Note that some information may be retained for legal or legitimate business purposes (such as transaction records).

5.4 Marketing Communications

You can opt out of promotional emails by clicking the "unsubscribe" link in any marketing email. You cannot opt out of transactional or service-related communications.

5.5 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect App functionality.

5.6 State-Specific Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information (we do not sell personal information).

If you are a resident of the European Economic Area (EEA) or UK, you have rights under GDPR, including the right to access, rectification, erasure, restriction, data portability, and objection.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit (HTTPS/TLS) and at rest
  • Secure authentication mechanisms and password hashing
  • Regular security assessments and updates
  • Access controls and monitoring
  • Database row-level security (RLS) policies

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide the App, fulfill the purposes described in this Privacy Policy, and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. By using the App, you consent to the transfer of your information to the United States and other countries where we operate. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

9. Third-Party Links and Services

The App may contain links to third-party websites, services, or resources not operated by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided one) or by posting a notice in the App prior to the change becoming effective. We encourage you to review this Privacy Policy periodically. Your continued use of the App after changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Lalalengua

Trenton Moore

Email: tim.trenton177@gmail.com

We will respond to your inquiry within a reasonable timeframe.

12. Cookie Policy

We use cookies and similar tracking technologies to improve your experience and analyze usage. The types of cookies we use include:

12.1 Essential Cookies

Required for the App to function properly (authentication, security, session management). These cannot be disabled without affecting functionality.

12.2 Performance and Analytics Cookies

Help us understand how users interact with the App, which pages are visited, and where errors occur. This helps us improve the App.

12.3 Functional Cookies

Remember your preferences and settings (such as language preferences, theme, and learning goals).

12.4 Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness. You can opt out of marketing cookies through your browser settings or our cookie preference tool.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect your ability to use certain features of the App.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

13. Do Not Track Signals

Some browsers transmit "Do Not Track" signals. Because there is no common understanding of how to interpret these signals, we do not currently respond to Do Not Track signals.

14. Pre-Launch Beta Privacy Terms

During the pre-launch beta phase, additional privacy considerations apply:

  • Beta testing data may be used to improve algorithms and features
  • We may collect additional diagnostic and performance data
  • Features and data collection practices may change more frequently
  • Early users will be notified of material privacy changes before official launch

Upon official launch, all users will be notified of any material changes to this Privacy Policy and will be required to accept updated terms to continue using the App.